Regulation and conditions

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Regulation and conditions

Booking Conditions & Cancellation Policy

Please read the booking rules below carefully. Each booking, after its confirmation, has contract value according to current Italian legislation. The contract is binding for those who make the booking and for all the other subjects mentioned in the same, minors included.



It is possible to send an availability request and wait for our reply.
Alternatively, you can book online by following the instructions available on our website.
Following the request, an offer (non-binding) will be sent to you. The reservation is to be considered confirmed only after our written communication showing the total price of the stay and after the payment of the deposit, to be made within 3 days of our confirmation. If the payment is not made within the requested time, the booking is to be understood as null.
The reservation becomes binding for us only upon receipt of a copy of the deposit payment receipt. Send copy of payment by email.
At this point we will send the customer an e-mail of confirmation or a summary voucher to show at the time of check-in. Confirmation of the reservation implies acceptance of our cancellation and deposit terms. We kindly ask you to check the accuracy of the aforementioned confirmation data and to communicate any anomaly as soon as possible. The communication must be received no later than 4 days after receiving it. After this term we decline any responsibility for any inaccuracies.
Upon arrival, it is mandatory to present an identification document for each person.
To make changes to the reservation it is necessary to contact the reception staff, who will do everything possible to satisfy the request. If the reservation is moved to a period for which the price is higher than the amount paid, the customer is required to pay the difference.



General conditions:
The payment of a deposit is required (excluding tourist tax and optional services) no later than 3 days from the booking confirmation date. In case of non-receipt of the deposit by the dates indicated, the reservation is void. The same goes for the balance. In case of non-payment of the balance, the reservation will be canceled.
The amount of the deposit is 30% of the amount of the stay up to 3 nights. As required by the civil code in art. 1385, will not be returned in case of cancellation or non-presentation.

Accepted payment methods: bank transfer.

The balance of the reservation must be paid on arrival. Any extras must be paid before departure.
For payments by bank transfer we indicate the data below:

Bank transfer payable to: Al Gattopardo s.r.l.
Bank: Banca di credito cooperativa G. Toniolo di San Cataldo

IBAN: IT 54C 08952 81860 000 000 260447

Send a copy of the bank transfer receipt
by email:
indicating the date of your booking, the telephone number and the email address, you will receive confirmation.

Extension of the stay:
The extension of the stay requires an additional reservation, and is subject to availability and / or rate changes.


Cancellation policy (individual reservations)

Any cancellation of reservation must be communicated in writing. For cancellation conditions please refer to your booking confirmation.
In case of cancellation or changes made up to 14 days before the date of arrival, no cost will be charged. For cancellations or changes beyond the aforementioned term, 100% of the total amount of the booked stay will be charged.

We reserve the right to charge the total amount due in case of cancellations in the last week before check-in.
No refund is due to the guest who decides to terminate the stay already undertaken and therefore is required to pay the entire booked stay

In case of no-show, the total amount of the stay will be charged.


Force majeure

The management declines all responsibility for disservices due to non-supplies, accidental breakdowns of the equipment or other causes of force majeure. No liability is accepted for damage caused by other guests, by weather events, natural disasters, epidemics, diseases and thefts.

Do not hesitate to contact us at the following e-mail address: or at the contact details indicated on the site, our staff is always available for all your requests.